What are social media users saying about Malaysia Airlines and AirAsia? Study finds MH370 and flight delays dominate conversation
Malaysia Airlines and AirAsia were among the most discussed airlines in Asia, with Malaysia Airlines’ discussions driven by the 10th anniversary of Flight MH370 and AirAsia receiving mixed sentiments for its customer service and promotions. A controversial LinkedIn post by AirAsia’s co-founder Tan Sri Tony Fernandes significantly impacted the airline’s online reputation, leading to a […]